FAQs 2017-06-05T20:59:02+00:00
CarBeagle - We sniff out the best deal for your car!

You’ve got questions?

 We’ll dig up the answers. Our beagle handlers will be there to answer any questions you have for us.

Frequently Asked Questions

General

Do you really like Beagles? 2017-04-27T07:00:36+00:00

Yes, we are particularly fond of beagles. We are also very fond of this new improved buying system that is going to help people who want a better, more transparent and safer way to sell their car. Go the Beagle!

Does CarBeagle operate everywhere in Australia? 2017-04-27T07:01:10+00:00

Not yet. For now, our Beagles only pick up in South East Queensland (from the Gold Coast to the Sunshine Coast and west to Ipswich). If you are outside our current area and still want to take advantage of what the Beagle has to offer – we can discuss freighting your car to us.

Is Carbeagle a real ‘bricks and mortar’ company or do you just live in a computer? 2017-04-27T07:02:27+00:00

CarBeagle is a real company and our offices, kennels and holding yards are at Perrin Place, Salisbury.

Applying for Finance

How soon will I know if my loan application has been approved? 2017-05-02T02:55:34+00:00

In most cases everything can be completed over the phone and email, and we can have your loan approved on the same day an enquiry is made.

Can I apply for Finance Online? 2017-05-02T02:59:40+00:00

Applying is easy. First complete and submit your details through our pre-approval tool. We will then call you within 4 business hours to discuss your situation and available loan options. Just remember, all applications are obligation free – so no need to fret.

In order to submit a loan on your behalf we will need to take an application. This means one of our brokers will talk to you about your loan requirements. This is so we can determine which is the best loan option for you.

Loan Types

What types of loans do you offer? 2018-01-18T07:12:32+00:00

We offer most standard loan types – Fixed Rate Consumer, Chattel Mortgage, Finance Lease and Novated Lease as well as personal loans. Once you start the process with CarBeagle, we will get to know your situation and explain all of the options to you.

Car Buying Assistance

Can you help me find my next car? 2017-05-02T03:06:43+00:00

Yep. That is what we do best. We have relationships with a vast range of dealers so we can always get you great deal no matter what car you are looking to buy.

Sell my Car

How can you value my car instantly? 2017-05-02T02:45:16+00:00

Well, Beagles are pretty smart – but we also take all the data from your online valuation information and feed that directly into our proprietary local market data base. This automatically compares all cars like yours currently available in the local market, in terms of condition, vehicle history and kilometres driven and shows how they are priced. So, the price range we offer accurately reflects the prices people are listing at and selling at right now.

I’m happy with the price range you sent. How long will the process/transaction take? 2017-05-02T02:52:47+00:00

(Woof!) (Excited bark) Glad you’re happy. Just check out the contact email address that came with your price range and email us the best time to call you. We’ll get back to you to confirm a price and discuss vehicle pick up details – usually on the next working day.

I’m disappointed my car isn’t worth more? 2017-05-02T02:52:08+00:00

We know you love your car and want to get the best price. The price we sniff out instantly is what a car like yours, is realistically valued at in the current market.

Why do you send me a price range and not an exact price? 2017-05-02T02:51:30+00:00

We give you a price range because when we buy your car, we confirm all the information you’ve sent us. The final price depends on little things like – do you have those up to date service log books – do you have those two sets of car keys? Things like that can really affect the final price.

You send a price range – so how do I know what price you are really offering? 2017-05-02T02:50:51+00:00

Our beagle handlers reach out to you as part of delivering the price range. They’ll ask for the best time to call you and once they’ve been in touch and asked any follow up questions – they’ll offer you a specific price for your car.

What’s this ‘bonus sniff’ you are talking about? 2017-05-02T02:50:05+00:00

This is the good part. Our first valuation is based on industry market data. But we are constantly in contact with a network of buyers who may have a special short term need for a car just like yours. What we call the ‘bonus sniff’ is a personal investigation of the market we make on your behalf. You can instruct us, for a small extra charge, to contact our wholesale and retail buyers personally to see if we can sniff out an even better deal for your car.  If someone is extra keen to buy your car and offers more – we’ll pass that better offer on to you.

How much do you charge? (If you’re giving me a fair price – how do you make money?) 2017-05-02T02:49:15+00:00

We charge one standard amount to offset our administration and collection costs. This includes our visit to check and collect your car, dog food and our banking arrangements to pay you on the spot. That flat rate of $140* (as at March 1, 2017) is deducted from our offer – regardless of what we pay you for your car. If you instruct us to take a ‘bonus sniff,’ the cost for that extra service is $60 and payable regardless of the search findings. So, all up, the maximum amount you will pay the Beagle is $200.

Who will you be sending to my house to pick up my car? 2017-05-02T02:48:35+00:00

Our Beagle handler team are widely experienced in the industry and are fully qualified to inspect your car, compare it to the description provided – and confirm the final price.

Do you really pay on the spot – when the car is picked up? 2017-05-02T02:47:40+00:00

Absolutely. We transfer the agreed amount into your account when we pick up the car and you will receive a receipt for payment in full. Depending on your bank conditions – the money may take up to 24 hours to clear – but it is definitely transferred to your account on the same day.

Will you still buy my car if I owe money to a finance company? 2017-05-02T02:47:02+00:00

Yes. If you need to pay part of the sale price to a finance company to clear the vehicle title, we are happy to organise that with you. We will need to get all your finance details, so we can organise the exact payout on your behalf.

So if I agree to sell my car – can I drop it off to you – rather than have it collected? 2017-05-02T02:46:15+00:00

Sure. If that’s more convenient or you need to organise a quicker sale, we can set up an appointment and have you visit us.  Talk to your beagle handler to arrange.

Have a question that isn’t here?

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there’s a quick enquiry form

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